Designed to help jewellery professionals learn, connect, and stay ahead, without leaving their store or office. This virtual, half-day educational conference offers practical, timely education tailored to the needs of today’s industry.
Confluence 2026 brings together these leading voices in the jewelry industry.
Michael Magee, Sr. Subject Specialist, Jewelry Manufacturing Arts R&D at GIA, will lead “Beyond the Prompt: What’s New in AI Design for 2026,” a practical look at how fast-evolving generative AI tools are impacting concepting, merchandising, client communication, and regulatory requirements in 2026.
Brandee Dallow, Chief Communications and Sustainability Officer at Grandview Klein Diamond Group, will present “Communicating Responsibility with Clarity and Credibility,” offering a framework to help businesses of all sizes understand and communicate responsible practices in a clear, consumer-friendly way.
Grace Isley, Head of Retail Strategy & Partnerships at the Natural Diamond Council, will present "Turning Diamond Knowledge into Sales: Free, On-Demand Training with NDC's Diamond Learning Center," a guided exploration of the Diamond Learning Center — a free, self-paced training platform that helps jewellery professionals strengthen diamond storytelling, support more effective customer interactions, and drive natural diamond sales.
Rob Bates, Founder and News Director, The Jewellery Wire, will moderate “Hot Topics in the Jewellery Industry,” examining retail and wholesale trends, global influences, and the economic factors shaping the market today.
Panelists include Joanna Levy (GIA), Morgan Waters (Stuller), Sara Yood, Esq. (JVC), and Abe Sherman (BIG).
Together, these sessions provide attendees with grounded, actionable insights into the issues that are relevant to their ongoing education and business. There will also be bonus sessions on sustainability and the debut of AGS's newest educational series, "Members Teaching Members," where AGS members share real-world strategies they use in their own businesses. To learn more and register, visit ags.org/confluence. Registration is free to AGS members, thanks to the generous support of Presenting Sponsor GIA. Non-members are encouraged to contact membership@ags.org to learn how they can be a part of Confluence.